The Padel Vault | Privacy Policy In accordance with POPIA (Protection of Personal Information Act, 4 of 2013)
We collect your name, contact details, delivery address, and order history to process and fulfil your orders. Payment information is handled securely by our payment provider — we do not store card details.
Your data is shared only with courier partners, payment processors, and Shopify Inc. as our platform provider. We do not sell your personal information.
You have the right to access, correct, or request deletion of your data. To exercise these rights or for any privacy queries, contact us at support@thepadelvault.co.za. You may also lodge a complaint with the Information Regulator at www.justice.gov.za/inforeg.
We retain your data for up to 5 years as required by South African law. All transactions are SSL encrypted.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.